Success for us is delivering high quality, sustainable schemes that we’re proud to be associated with

Planning and sustainability

Success for us is delivering high quality, sustainable schemes that we’re proud to be associated with. 

It is also having a growing portfolio of happy, long-term clients who value our partnership. 

Equally, success for us is continuing to strengthen our commitment to Environmental, Social and Governance factors. We take seriously our responsibility to contribute to a sustainable future, through the way we work, the projects we support and our approach to planning and sustainability. 

As Arrow evolves, we take pride in the projects we are involved with, the people we work with and the impact of how we work. We see no end to improving our working practices and our ambition to work towards becoming a net zero carbon company continues.

Environmental

Our vision for sustainability

Our aim is to work with people who share our vision for sustainability. We work tirelessly to get good schemes through the planning system, using our creative thinking and the latest innovative technologies to support sustainable planning and promote schemes that respond to the needs of our country. 

This includes new homes, better infrastructure, healthcare developments and places that support the move towards net zero. Through our work in sustainable town planning, we help to shape existing and new communities that are desirable to live within, provide jobs and create a vibrant culture that inspires visitors and future generations. 

We provide our clients with advice that keeps the best interests of the environment at heart. For us, planning and sustainability go hand in hand. We work to support places that are desirable to live within, provide jobs and create a vibrant culture that inspires visitors and future generations. Net zero planning is not just about reducing environmental impact. It is also about helping to create places that are practical, resilient and fit for the future. 

This approach to sustainable planning also shapes how we think about our own business, helping us to minimise our carbon footprint. We actively encourage flexible working solutions to suit our team. Our offices are central and in proximity of a range of public transport modes, therefore we encourage the team and visitors to use sustainable transport, walk or cycle where possible. 

Our office was carefully designed with a climate-conscious mind. It is energy efficient, constructed mainly using recycled and sustainable materials and benefits from plenty of natural light.  

Nelson Henderson

“The true meaning of life is to plant trees under whose shade you do not expect to sit.”

Social

At Arrow, we
celebrate you!

At Arrow, we work hard to ensure our environment is not only a safe, supportive and inclusive place of work but also a great place to work. 

We are fortunate to have a dedicated team from which our successes have grown. To create a sustainable business, our team must feel valued. That means nurturing our people and providing the greatest opportunities for learning and development. 

We encourage diversity and offer team coaching to strengthen our relationships. Inclusivity and equality are paramount to our practice. We want people to grow and feel confident to share their views. We welcome fresh ideas to the table and embrace change. 

Our multidisciplinary team approach provides us with a combination of skills and insight to enable one another and apply new areas of expertise to our learning. We value our collaborative partners and we continue to build upon these relationships through joint events and CPD. 

Social

Creating a culture
that is equal and welcoming to all.

We are committed to the well-being of our team by offering flexible working solutions that encourage a healthy, balanced lifestyle. We also take an empathetic approach to mental health, offering support to those in need. 

Throughout the year, we enjoy team away days, such as volunteering with charities in our local community to help with biodiversity projects in the area. This has proved valuable in building relationships within our team and with members of the local community. 

We understand the importance of giving back and how we can all play a part in supporting each other. As a business, we have pledged healthy donations to charities such as The Little Princess Trust, Alzheimer’s Society, Earth Trust and Chiltern Rangers. 

Governance

Establishing clear and effective governance for ESG

Our focus is to promote strong oversight, transparency and risk management at all levels of our organisation, ensuring the resilience and long-term preservation of value for our business and team. 

For us, ESG in planning is not only about the schemes we support. It is also about how we operate as a business, how we make decisions and how we hold ourselves accountable. 

We maintain strong corporate governance practices through management accountability and proactive risk management. We are financially responsible and understand the balance between financial success, developing the business and meeting our social and environmental responsibilities. 

We are committed to high ethical standards through a strong Code of Ethics and Business Conduct and leadership that promotes a culture of integrity. We also cultivate strong stakeholder relationships through transparency, open communications and responding to stakeholder input. 

We establish clear and effective governance for ESG, set goals and establish accountability. 

Governance

Quality, effectiveness and efficiency

At Arrow, we hold ‘Our 3 Key Principles’ at the heart of all that we do.

  • Quality
    We advocate for high quality schemes and aim for the highest standards of working practice, utilising innovative working solutions.
  • Effectiveness
    We aim to prove successful in our work, contributing to sustainable, profitable and appropriate schemes that we’re proud to be associated with.
  • Efficiency
    We work collaboratively across our network, sharing skills and insight and forming valuable and trustworthy relationships built to last.