You would be working on a variety of administrative tasks to support the business and work alongside our team. We value people with excellent teamwork and collaboration skills, with a desire to learn, grow and develop wider skills. In the role you will be expected to:

• Manage diaries and meeting schedules.
• Maintain office supplies, equipment, and kitchen/toiletry stock.
• Plan and support company events and team activities.
• Monitor the general info email inbox, responding to enquiries, logging new leads on our project management system, and directing them to the appropriate person.
• Coordinate meeting room bookings and ensure facilities are prepared as required.
• Oversee the smooth day-to-day running of the office, including organising repairs and maintenance.
• Arrange CPD sessions, travel, and accommodation for team members.
• Liaise with external service providers as needed.
• Liaise with IT support when required.
• Draft and send internal and external email communications.
• Provide ad hoc administrative support to the HR, Marketing, Finance, and Planning teams.
• Organise and maintain digital files within the company’s document management system.
• Arrange refreshments for meetings and office events.
• Update the company website with new content when required.
• Provide general administrative support to the leadership team.
• Maintain and update customer records in the CRM system.
• Assist with GDPR compliance and documentation.
• Undertake any other day-to-day administrative or operational tasks to ensure the smooth running of the business.

We’re looking for someone who’s eager to grow and develop within the company. Formal qualifications aren’t essential – what matters most is your attitude, reliability, and willingness to get stuck in. The ideal candidate will demonstrate:

• A proactive, can-do attitude and genuine enthusiasm for supporting a busy professional team.
• Excellent organisational skills, with strong attention to detail and the ability to juggle multiple tasks effectively.
• A reliable and responsible approach to work, with pride in maintaining a well-run and welcoming office environment.
• Good written and verbal communication skills.
• Confidence using common software tools (e.g. Microsoft Office suite, Outlook, and CRM Systems).
• An interest in finding smarter, more efficient ways of working — someone who’s not afraid to suggest new ideas.
• The ability to work collaboratively across teams while also using initiative to work independently.
• A flexible and positive attitude — happy to help wherever needed to keep things running smoothly.
• A desire to learn and develop within the role, with opportunities to take on more responsibility over time.

• Flexible working
• Location close to town centre and train station with on-site cycle, car parking and EV charging
• Excellent training and development opportunities
• Casual/relaxed working environment
• A great team culture with team events throughout the year
• Supportive working practices
• Wide variety of projects, in different sectors and at different scales
• Healthcare package including gym membership
• A day off during the month of your Birthday

Creating a culture that is equal and welcoming to all.

Inclusivity is the foundation of our practices; we want to celebrate you and we actively encourage our employees to reach their goals. We embrace diversity and we are committed to building a team that welcomes people of all backgrounds with a variety of skills and views. Arrow Planning Ltd is an Equal Opportunity Employer and welcomes applications from all people regardless of race, colour, sex, religion, national origin, age, disability, sexual orientation or gender identity. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Our mission to create authenticity in our safe environment enables us to inspire, share and grow.

We look forward to hearing from you!